Privacy Policy

Grand Express (Hong Kong) Limited

Grand Express (Hong Kong) Limited (hereinafter referred to as “the Company”) places great importance on your privacy. This Privacy Policy aims to explain how we collect, use, protect, and share the personal information you provide when using the “Grand Self-Pickup Point” application (hereinafter referred to as “the App”).

1. Information Collection

We may collect the following types of information:

● Personal Identification Information: Including but not limited to your name, contact information (such as phone number and email address).

● Usage Data: When you access and use the App, we may automatically collect information about your device, IP address, browser type, operating system, access times, and usage patterns.

● Location Information: When you use our parcel pickup management features, we may collect and use your location information.

2. Information Usage

The information we collect will be used for the following purposes:

● Providing Services: Using the information you provide to notify you of parcel arrivals and assist you in managing pickups.

● Improving Services: Analyzing usage data to improve the features and user experience of the App.

● Customer Support: Responding to your inquiries, feedback, and complaints.

3. Information Sharing

We will not share your personal information with third parties, except in the following circumstances:

● Legal Requirements: We may disclose your information as required by law, regulation, or governmental request.

● Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Information Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that data transmission over the internet cannot be guaranteed to be completely secure.

5. Your Rights

You have the right to:

● Inquire whether we hold your personal information;

● Request access to, correction, or deletion of your personal information;

● Request restriction of or object to the processing of your personal information.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will indicate the updated date. Please review it periodically to stay informed of our latest privacy practices.

7. Contact Us

If you have any questions about this Privacy Policy or need more information, please contact us:

● Company Name: Grand Express (Hong Kong) Limited

Thank you for using the “Grand Self-Pickup Point” application. We are committed to protecting your privacy and providing quality service.

Grand Express (Hong Kong) Limited

July 9, 2024







1. 信息收集


● 個人身份信息: 包括但不限於您的姓名、聯繫方式(如電話號碼和電子郵件地址)。

● 使用數據: 當您訪問和使用本應用時,我們可能會自動收集有關您的設備、IP地址、瀏覽器類型、操作系統、訪問時間和使用模式的信息。

● 位置信息: 當您使用我們的取件管理功能時,我們可能會收集和使用您的位置信息。

2. 信息使用


● 提供服務: 使用您提供的信息來通知您到件情況,並幫助您管理取件事宜。

● 改進服務: 分析使用數據以改進本應用的功能和用戶體驗。

● 客戶支持: 回應您的查詢、意見和投訴。

3. 信息共享


● 法律要求: 根據法律、法規或政府要求,我們可能需要披露您的信息。

● 業務轉讓: 在公司合併、收購或資產出售的情況下,您的信息可能會被轉讓給新的業主。

4. 信息保護


5. 您的權利


● 查詢我們是否持有您的個人信息;

● 要求訪問、修改或刪除您的個人信息;

● 要求限制或反對處理您的個人信息。

6. 隱私條例的變更


7. 聯絡我們


● 公司名稱: 冠達快運(香港)有限公司